This link gives details of any effects on services the weather is causing: http://www.durham.gov.uk/Pages/Service.aspx?ServiceId=7032

Service Requests

In order to ensure that service requests can be co-ordinated and properly prioritised it is preferable that any of the main advertised telephone numbers are used:
· if the call is about highways issues, HAL (Highways Action Line) on 0191 370 6000 or HAL@Durham.gov.uk is preferred
· if the call is about care issues, call Social Care Direct on 08458 505010
· for all other enquiries please call the main switchboard on 0300 123 7070, or use the Councils website.