New recycling bin deliveries are starting today in Framwellgate Moor, Pity Me and Brasside.

Email below sent to councillors with details of where to find more information:

As you will be aware, the way we collect recycling and rubbish from residents is changing.  Between April and June a system where household rubbish is collected one week, and recycling the next is being introduced throughout the county.

I wanted to let you know that from 18 April we will be delivering new recycling bins to residents in your ward.  Distribution crews working for the bin supplier ESE, guided by Durham County Council staff will be working to ensure that every householder receives their new wheeled bin with a blue lid for recycling.

Residents will get a sticker on the bin telling them to use it straight away for storing their recycling, and to put it out on their normal recycling collection day.  The sticker also tells them their collection day under the new arrangements, and the date that starts.  The leaflet through the door reminds them which items to put in their recycling bin and which to put in their box.  It is also a collection calendar showing the pattern of collections over the coming year.  Collections in your area will start in June

‘Roving recyclers’ will shadow the progress of the bin distribution teams.  These troubleshooters will be on hand to answer residents’ queries about the new scheme, solve any initial problems, or escalate household specific issues for resolution by waste managers.

Should your residents have any queries about the changes, or need any further information, please refer them to the introductory leaflet that was delivered inside the council’s Guide to Services publication at the end of January, or towww.durham.gov.uk/bins .  They can also enter their postcode into My Durham, available on every webpage, to find out exactly what their collection arrangements are.  Alternatively they can call customer services on 03000 26 1000.