Adapted from Nigel’s blog (Neville’s Cross Councillor):

 

Bus passes for pensioners expire on 31 March 2013. Durham County Council has announced how they are to be renewed.

So long as you have not changed address and your personal details are also unchanged, the Council will simply send you one through the post. The process of mailing them out started on 18 February and should be complete by 18 March.

According to the council if you have moved since getting your pass, then you will have to ring the Council on 03000 268 667 to change your details.

Alternatively just download and fill in the form:

http://content.durham.gov.uk/PDFRepository/ConcessFares_Change_of_address_form.pdf

Or, if it is easier you can download it from here: Bus Pass Change of address form

If you do get sent your new bus pass and there is anything wrong with it, then again you should ring the telephone number above.

One thing though – the council phone network only operates during office hours Monday to Friday, something Lib Dems at County Hall tried to change this week but Labour voted it down prefering to use money to continue pushing out their publicity magazine instead.