Watersure and Water Meters – Help for vulnerable people & savings for everyone

Have a read of this blog entry if you want to save money on your water bills or know someone on a low income who could do with help. Water meters, and a scheme called Watersure can help different people, and there is a lot of advice out there for everyone on how to cut costs.

Watersure:

Have you heard of Watersure? Have a read below, and if you or someone you know may be eligible, contact Northumbrian Water for a form or download one at: https://www.nwl.co.uk/_assets/documents/Watersure_form_NW_2014_web.pdf

Water Meters:

If you are not currently on a water meter, you may save hundreds of pounds a year by having one fitted. Northumbrian Water can help you decide if you would save. Call them on 0345 733 5566 or try their online calculator: https://www.nwl.co.uk/your-home/your-account/usage-calculator.aspx

Already on a meter? There is plenty of advice here on how to cut your bills.

Are you with Durham City Homes?

If you are with Durham City Homes you can still transfer to a meter, but will need permission. I helped someone in a DCH property move to a water meter and they are now saving around £200 a year!!

Water Sure detail:

The WaterSure scheme is available for certain customers with a water meter. It allows them to have their bills capped. This is to make sure that these customers don’t cut back on how much water they use because they are worried about how they will pay their bill.

To qualify for help under the WaterSure scheme, you or someone living with you, needs be entitled to receive one of the following:

  • Universal Credit
  • housing benefit
  • Income Support
  • income-based Jobseeker’s Allowance
  • Working Tax Credit
  • Child Tax Credit (except families in receipt of the family element only)
  • Pension Credit
  • Income-related Employment and Support Allowance

In addition, you need to either:

  • be responsible for three or more children under the age of 19 and in full-time education living in the property, or
  • have (or someone living in the property must have) a medical condition which requires significant additional use of water. Examples of medical conditions include weeping skin diseases (such as psoriasis), Crohn’s disease or ulcerative colitis.

If you qualify for WaterSure, you will pay no more than the average household bill for your company, even if you use more than the average amount of water.

You will not qualify for WaterSure if you use a garden sprinkler system or have a swimming pool.

If you think you are eligible for WaterSure, use the link above to the form.

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