Residents get incorrect Council Tax bills

Residents around Durham City are getting electronic council tax bills which are incorrect.

On Newton Hall and other parts of the City residents have received electronic bills and are being charged for the City of Durham Town Council precept by mistake.

We immediately raised this with officers and are hopeful that paper bills have not been sent out too.

Update: 4782 paper bills were printed and scrapped at a cost of £240. Thankfully they were not posted out. Over 1100 people got incorrect electronic bills. Needless to say we are asking that the proper checks are put in so it doesn’t happen again.

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