Various issues have been raised with the company managing the retail centre, some going back over a year. We have chased an update from them regarding these issues: My comments followed by their answers below.

1. The area to the rear of Costa has had a skip there for months, being used for general waste. It has no cover and when it’s windy it blows out. There is a rat problem in this area.
This skip has been removed and I have received the waste transfer note to confirm this.
2. In the same area the road wasn’t designed right and a big stretch of verge which was planted up very nicely when first done has been mud since just after the pods/work was done.
We are aware of this and unfortunately this is due to the occupiers service lorries reversing over this area and damaging the planted shrubs. We have obtained a quote to move the kerb back but due to the large cost of these works we have to increase the budget to allow us to proceed with this. We need to see if we have the funds to proceed with this in the new year once the service charge has been reconciled.
3. Other parts of the site have areas where planting has disappeared or is dead.
We are aware of these and it is unfortunate that people decide to walk over the new planting and as a result it dies off. We have spent £3,500 replanting the shrubs along the Greggs and Costa pod at the end of June. We tendered our landscaping contract in June this year and the new contractor is meeting myself and our facilities manager on site next week to review what others areas we need to concentrate on.
4. The kerb near Marks and Spencer which I reported over a year ago as dangerous has now had cones on it for over six months.
If you are referring to the attached photo I had asked the original contractor to review this and move the kerb back. I will follow this up.
5. The zebra crossing point next to KFC has no crossing markings (worn off) and has now been like this for a year.
We are relining all of the Mercia car park and placed the order with our contractor on 7th September to complete over £3k of works.
6. Still no bins.
We are reviewing whether these are required.
7. Still no seating.
We have decided on the seating and obtained quotes. We need to review all the leases on the park as some of the retailers have exclusion and visibility zones that need to be considered and could alter the preferred location for the seating.

// We are following up on some of these answers but it is good to see some movement on these issues. If you have any other issues with the retail park or any other shopping areas please do let us know.